Services

Account Management

A dedicated account manager will be your central point of contact, liasing with the Arid Zone team to provide you with product ideas and concepts based on the brief provided. Account managers are regularly updated with new product trends and visit industry trade fairs in Australia, Asia and the US.

Based in our head office in Melbourne, our concept showroom showcases some of the most exciting and innovative product ideas from around the globe. Contact your account manager to make an appointment.

Product Sourcing & Development

Arid Zone has a dedicated product sourcing and development department who are primarily focused on new product concepts in the industry.

Working closely with our account managers, they source product solutions to meet your brief within budget.

Production & Design

Our production and design team include some of the most experienced and qualified staff in the industry. The department oversees the execution of your job by managing your artwork, sampling, approvals, and on time deliveries.

Embroidery machines Our team are experts in up-to-date branding methods that include:

screen printing
sublimation print
embroidery, including 3D
plastisol transfer
pad printing
laser engraving
ceramic decals
embossing

Need something unique and made from scratch?

DIY Zone Talk to us about our custom product design service,

quality industrial design
low cost tooling
plastic injection moulding
complete product fabrication
custom packaging

Our Mac art department is capable of handling all your artwork and design requirements.

With our in-house photography studio, Arid Zone is able to provide our clients with catalogue images and product presentations with your image.

Warehousing & Logistics

We have our own in-house logistics and warehousing. Our warehouse manager is a logistics guru and knows exactly how to avoid those Friday afternoon panic attacks. Our processes for getting your products to you on time include;

Preferred supplier relationships with our freight partners
Global tracking systems for interstate and offshore deliveries
Distribution and fulfilment systems
Product packing and assembly facilities
Long term and short term storage

The Arid System

Arid Zone have invested and developed proprietary software (The Arid System ©) to manage every aspect of our business.

The Arid System© has been designed specifically for our industry and tailored to meet our clients stringent requirements. Our state of the art reporting systems include reports designed to keep our customers highly informed. These include: work in progress; job tracking & status, cost management and customised reports for the individual customer.

This, along with our experienced staff, provides systems and checks which ensure an “in full on time” delivery rate averaging 98%. We continue to develop and refine our systems to fit with industry and market changes.